Accessibility Statement

Ardor Eyewear is committed to making ardoreyewear.co.uk accessible to as many people as possible, regardless of ability or technology. This statement explains where we are with accessibility and how to report issues.

Standards we aim for

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. This is the standard recommended for public-facing websites in the UK.

What we currently do

Provide alt text on product and content images so screen readers can describe them
Use clear, readable typography with sufficient contrast
Structure pages with headings to support screen reader navigation
Allow keyboard navigation through key page interactions
Avoid auto-playing media that can’t be paused
Provide form labels and error messages that screen readers can announce

Known limitations

We’re aware of areas where we don’t yet fully meet WCAG 2.1 AA, including:

Some older product images may have minimal alt text — we’re reviewing and improving
Some third-party embedded content (e.g. payment widgets) may not be fully keyboard-accessible — these are managed by external providers
Colour contrast on certain promotional elements is being audited and improved

Reporting an accessibility issue

If you encounter something on our Site that doesn’t work for you, please tell us — we want to fix it. Contact us via our contact form with details of:

The page or feature where the issue occurred
The device, browser, and assistive technology you were using
What happened versus what you expected

We aim to respond to accessibility reports within five working days.

Alternative formats

If you need information from this Site in an alternative format — large print, plain text, or read aloud — contact us and we’ll do our best to accommodate.

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